Evolve IT Support SLAs are customisable; we’ll work the hours to suit your budget and network requirements.
Full network support for Education & Businesses including:
- SIMS & FMS support provided in conjunction with our support partner LEAMIS
- Broadband Provision including VPN, filtering, email, web hosting & Anti Virus / Security
- 24/7 Server Security & Backup Monitoring with regular visits from a dedicated technician with direct contact number
- Proactive On Site and Unlimited Emergency, Remote, Email & Telephone Support
- Asset Management solutions, Budget Planning / Rolling Program for future proofing
- Curriculum Advisor to help with existing hardware / software & computing curriculum
- End to End Industry standard Prince 2 Project Management & Installation Services
- Large Support Team allows cover for Absence and breakdowns / projects
- Seamless merging of networks to allow for SIMS in the classroom for Online Registration & Behaviour Management, always Maintaining Security & Reduced Hardware Costs
- Remote Access allows all Staff including Admin Teams to access SIMS & all data off site
- Technology that works; all the latest & emerging technologies supported
- Web Design that allows you to control, edit, manage & update your own website
- Audio visual maintenance & installations, no extra contracts, all under one roof
- Impartial pricing for all hardware & software procurement with special discounts
- Legacy equipment supported to keep your costs to a minimum
- Data loss recovery and repairs from hard drives & USB pen drives
- Data Protection, Security & Redundancy with RAID, NAS and encrypted offsite backups
- Comprehensive annual network review of requirements to help budget planning and future proofing
- Communication cabs and server room re-organisations, re-cabling and configurations to maximise speed and security
- Wireless and Wired network design/re-design, configuration and security
- Onsite Hardware repairs
